We are here to help with any queries you have about your order or our products.
Our talented team of Becca, Layla, Jemima and Rosie are on hand to help. We aim to reply to all emails within 48 hours but it may take longer in busier periods such as during sales or after new releases.
If you’re getting in touch about a fitting issue then make sure you send in some pictures with your email. This will help us diagnose the problem much quicker. Don’t forget you can also get help by posting your question on the Sew Over It Makers Facebook group.
Get in touch on:
email@example.com for Stitch School queries, questions about our patterns and general enquiries.
firstname.lastname@example.org for queries about your order.
email@example.com if you are interested in stocking our paper patterns and would like to know more about our wholesale terms.
firstname.lastname@example.org for all press and marketing enquiries.
When getting in touch, the more information you can give us, the quicker we’ll be able to reply with a solution or an answer to your question, and the quicker you’ll be able to get back to your sewing machine!
If you want to write to us our studio address is: 606 Lock Studios, 7 Corsican Square, E3 3YD
I have a PDF pattern that I want printing. How do I order it?
You can order all previously purchased PDF patterns via our PDF Printing Copyshop Service. Make sure to follow the instructions on the page so that your order isn’t delayed.
I ordered a copyshop pattern. Where are my instructions?
When we print patterns with our copyshop service, only the pattern is printed, not the instructions. The link to the instructions can be found either in the email you received following your order, or via the Downloads area of your account on our website. They come as a PDF file that can be printed on a home printer if you like, or simply read from a laptop or tablet to save paper.